Refund Policy

1. 14-Day Money-Back Guarantee

At QueryMorph, we want you to be completely satisfied with our ActiveRecord optimization tools. In accordance with Paddle's buyer protection standards, we offer a full refund within 14 days of your initial purchase.

If the tool does not meet your expectations or fit your workflow within the first 14 days of your subscription, we will issue a full refund, no questions asked.

2. Eligibility for Refunds

• Refund requests must be made within 14 days of the original transaction date.
• The request must be sent from the email address associated with your QueryMorph account.
• Refunds apply to the most recent billing cycle (e.g., your first month or your most recent annual renewal).

3. How to Request a Refund

To initiate a refund, please contact our support team at:

Please include your Order ID (provided in your Paddle receipt) to help us process your request faster.

4. Processing Time

Once your refund is approved, it will be processed through Paddle. The funds will be returned to your original payment method (Credit Card, PayPal, etc.) typically within 5 to 10 business days, depending on your financial institution.